Frequently Asked Questions

VDS Size Guide

Which Planner sizes do You offer?

Which Ring Organizer Sizes do you offer?

VDS Sizes vs Filofax and other sizes

What is the VDS Paper Size and Ring Distance?

Types of Leather

Which different types of leather do you offer?

What are your waiting list leathers and how does it work?

How can I order a Custom Made Product in Real Ostrich or Real Croco?

Stiffener

What is stiffener?

Special Custom Made Products

How can I order a Custom Made Product that is not available on your webshop?

Additional Options & Special Requests

Can you explain all the additional options that are available on your webshop?

Can I order an additional option that is not available on your webshop?

Ring Mechanisms

How can I change my Ring Mechanism?

Can I place an order for rings only?

Shipping & Delivery

Shipping prices & delivery times

What is the status of my order?

Product Returns & Repairs

Lifetime Warranty Conditions

Return and Repair Policy

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